I notice there’s only one employee working while a long line of customers waits. Customers often have to wait a long time just to place an order because only one person is handling everything. I understand it can be tough for one person to handle everything, but it’s hard to see why there aren’t more staff to help take orders and move things along faster.
Customer service could also use improvement. Some staff come across as unprofessional and even rude at times. A simple “thank you” or “sorry for the wait” would go a long way in making the experience better. I’ve even seen an employee video calling someone while working, which felt really unprofessional.
The food can also be inconsistent. Sometimes the fries are bland and under-seasoned, while other times they taste just right. Consistency would definitely help.
Lastly, the place itself often looks messy and almost abandoned. It gives off a neglected vibe, which doesn’t leave the best impression. A little more care in maintaining the cleanliness and appearance of the space would really improve the overall customer experience.
Lie Pinky
Omg. All the staff keep play and talk or very lazy want to order no people keep asking wait and still talking to them patner. And already paid and wait . No people them keep very slow don't want to make keep talking to each other play fun and smile and laugh. Wait so long still haven't done. Them the service very poor on angmokio hub here. I'm go other place woodland them won't be give our black face and face doing thing
Nenden Zulaiha
I waited for almost an hour for just one order. I understand that she’s managing everything alone both online and in-person orders but I was extremely frustrated when, after 40 minutes of queuing, the cashier suddenly said there were no more orders being taken. Despite the long wait, there was no announcement made that they were no longer accepting orders.
I saw more complaints than I can count about the long waiting time and poor service, and now I’ve experienced it myself waiting almost an hour only to receive fries with barely any seasoning.
Is Potato Corner seriously not going to respond to all the customer feedback?
I reallly wish i can give less than even a star cause its frustrating
Nurul Nurshuhada
always closed for grab, always no fries or flavours unavailable. nowadays so stingy with the seasoning as well. can be slow when you go to the physical store, somehow always on the phone or laughing nonstop with colleague. i just want my fries man
Ka Meng Chew
placed an order for sweet potato balls and was clarifying with the staff on duty about the size and flavour options available. She was initially helpful and responsive. However, when she asked how I would be paying and I replied “Paywave”, she responded with “You guys are killing me” in a condescending tone while pointing toward the sign showing payment options which showed “No Paywave available only Paynow.”. I was quite taken aback and shocked by her tone and choice of words. felt that her comment was unnecessary and made the interaction uncomfortable.
Reese
This is just an isolated case I understand but please do better next time. At 1.20 ish pm Iwas turn away by the so called " new partimer first time " (that's what he said to me) because he said the full time worker is not here yet & will be late. He was on video called with another colleague I guess. He doesn't seem to know where some stuff are kept . Are you supposed to put a new one alone of all day a Saturday ?
Such a disappointment .
Lia
Very little flavor. Tasteless. Stingy. Put not even half the designated spoon. Not same as what I buy at Si Mei, Somerset and Jewel. Definitely not buying again from this branch. Stingy stingy!
random account
the chicken is burnt, very hard to eat. The staff was giving attitude when taking my order. Can't even poke the chicken with the stick! I'm so disappointed
nat
Potato corner's fries were amazing as usual however the cashier was super rude and impatient, he even raised his voice at me while i was trying to pay.
Nabilah
Waited from 6:45 all the way to 7:24
I waited till i had to break my fast standing do better..and make sure do in sequence bc when ask then they realise
John Tan
Hi, Dear potato corner management hear me out!
I am very upset with the bold and chubby uncle!
He doesn't give plastic bags to small orders!
He refused to give two flavours for the shopback mega promo, and argues that there is only one flavour while other outlets give two flavours!
He is so stingy on seasoning the fries!
I miss the previous two tall guys, and wish for their return 😭😭😭
Positive Reviews
Eileen LKY (Hungry Mama)
Ordered at 6:47pm at Ang Mo Kio Hub outlet. Received my order just 3 mins later. Fries fried to perfection. The fries are hot generously coated. Ordered Creamy Truffle and Sour Cream and Onion … really can taste both flavours. Just a little bit salty the more I eat but overall not bad. My daughter loves it too. 👍🏻
heidi castillo (sporkandbeanz)
One of those irresistible things for me. I just need to get a taste of bbq fries every time I see a potato corner stall.
Good service and waiting time. Cook of the fries was just right.
🚇 Ang Mo Kio
Takeaway counter only
IG @sporkandbeanz
chu xuan
The 2 gentlemen are very kind. Redeemed 2 free large fries using 450 fairprice linkpoints.
The truffle flavour and spicy BBQ are delicious! Fragrant and strong taste. The fries are also overflowing out of the cup. But I wish they also filled out the bottom.
Yusa Blue
i haven’t had potato corner in a looong time, the prices are still reasonable and the potato fries are so yummy, perfectly crispy, hot and flavourful! i love their flavourings! also.. their staff are immensely friendly and pleasant!! made my day~ 😊😊
