Was there for less than 1 min and 3 staffs approached me to ask if I need any help, what am I looking for, what size. They are friendly but it’s quite annoying when you can’t shop in peace. This gesture deters me to even step into the shop. I can’t even look around for a min without being approached by the staff, how would I know if there is anything I’m keen to buy. The staffs should pay attention to their surrounding, don’t approach the same and only customer in the store, when your fellow colleagues have already done so.
Jes Choo
I went to this AMK Store n wanted to buy some casual cotton T-shirts. I was looking for XXL size bcos many times I bought XL size n the T-shirts had shrinked. I therefore told a staff tis T-shrinking problems n told her to feedback to the company. She was so rude n just took back the XL size T-shirt which I was holding n she folded it back n put it back into the stack of T-shirt.. n she just walked away without serving me n she was mumbling to another staff tat nobody had complained abt the T-shirt wud shrink n I must hv put the T-shirt into a dryer. I have overheard her mumbling to Airin so I went to explain to Airin the T-shirts had shrinked n I never use a dryer to dry my clothes in this sunny Singapore. Airin was so professional n helpful n very patiently explaining to me tat maybe the problem lies in the different types of fabrics n she has advised me to bring back my T-shirt to show her the evidence n then she can give feedback to the company. I hv been an ardent supporter of Giordano T-shirts n office shirts n shorts n jeans for many many years as I like their very cool cotton fabrics. I hv been served with very polite n happy staff in other Giordano outlets but the attitude of tis staff in this AMK outlet is so rude n terrible n she needs re-training in customer’s service all over again! I wud like to thank Airin very very much for her patience in explaining to me. Keep up yr good work Airin!👍🤗
Jian Xi
18/8 went to shop and that's a promotion for the pants buy 1 free 1 at 59 dollars, then 21/8 went to shop again, the shop owner said no more promotion, so had to buy with the regular price at 43 dollars and I had a alteration, today come back to shop and take my pants, I see the buy 1 free 1 promo came back again! I'm super disappointed with this kind business, like being cheated! I had to buy two pants for extra 20 dollars something. How can be like this??? The promotion valid for 3 days, then stop 3 days, then come back again next 3 days??? The date from 18 to 25 is just one week only and it's already so many times changes the price?? If can give 0 star, I will rate it. Giordano Ang Mo Kio Hub
Yating Peng
Super bad attitude of the salesperson. Judging customers who want to look at their products by saying “this person confirmed won’t buy”. Looking down on customers? If I can give it a zero star, I won’t hesitate.
Jin Shya Wong
Found nice string good quality shorts at competitive prices which inflated iver couple of days..
Jun Soriano
Pants alteration need to wait 1 week! Very disappointed. Hope the management will look into this. The staff said that they lack people.
John Tan
The people in the store don't understand the meaning of buy 1 get 1 free and wanted to charge me an extra 29.50 to exchange a pair of shorts.
Positive Reviews
KokYeong Wong
First time visit to Giordano ang mo kio hub on 4th jan evening, i am impressed by their super friendly,knowledgeable and outstandingly customer service. I would like to compliment this sale girl miss huiling very upfront on their promotion and clothing and extra mile service but impressed me most she bring a chair to my mother (old age lady) to sit while I trying on the clothing. Thank you making a great and happy shopping experience at Giordano.
Sivaranjini paramaseevan
I was happy with my shopping experience today. I was truly impressed by a staff, Jeslyn's customer service. She happily picked outfits for us and we ended up buying more than we intended to, thanks to her extraordinary service. Thanks Jeslyn! You made our day! :)
Studio Singa
Giordano at Ang Mo Kio Hub impressed me with their outstanding customer service. Aunty Airin was super friendly, knowledgeable, and went above and beyond to assist me. I was delighted with her attention to detail and the personalized shopping experience they provided. Highly recommended!
Chrisashley Tok
I had a wonderful shopping experience at Giordano AMK Hub on Sunday, 12th January 2025, with my mum and sister, thanks to Jeslyn. She was incredibly warm, approachable, and went the extra mile to find a new piece of the garment I was interested in. She also informed us about the ongoing discounts without any hard selling and gave genuine, honest suggestions, which we truly appreciated. Her excellent customer service made our visit so enjoyable. Thank you, Jeslyn, for your kindness and professionalism! Wishing you a Happy New Year if you get to read this!
Angelbaby C.T.
This Giordano@ AMK Hub has an excellent staff name, Madam Airin Lim Meng Toei. Her service is marvellous. She goes the extra mile to help her customers. I am one of her customers that keeps on coming back to this outlet cause of her great personality & service.
Thank you Madam Airin.
Jaslina Stobbart
I had great experiences with the team working in AMK HUB store. I visited the store twice and everyone was so friendly and helpful. Thank you for the incredible service 💝💝 …
Wen Zhang
Happy with the purchase. Very friendly sales girl. Thanks.
