Babyfaery19
I had a package signed at J8 and when they closed, they shifted my package to AMK hub. I had 2 sessions left. I went last month and it was still quite ok, except that they kept persuading me to sign a new package. Today I went for my last session there and suddenly they told me my package don’t include scrubbing the dead skin off the bottom of the feet. I was shocked. I told them my package is classic mani and pedi. They said yes, but it doesn’t include that. I was baffled. All along to my understanding classic mani and pedi include that and so far all my sessions were inclusive of it. I told them and they gave it to me begrudgingly. Then I also told them my package is inclusive of sea salt. They said it’s also not written and I proceeded to show them my sms with the previous gallery. Then they went and added a small teeny spoon of sea salt for me. Later on I saw them giving a big scoop for another of their regular customer. At this point of time I was rather annoyed but I didn’t mention anything. Towards the end, my manicurist had to handle the counter and some other customer that walked in and she did a sloppy job for the coloring. I mentioned one part of the nail was uneven and wanted another layer but she said after the top coat will be ok. However I came home to see that my 2 of my nails colors had chipped, it’s only 4 hours after I didn’t mt mani pedi! This was such a disappointing experience. Was it because I didn’t want to renew my package hence this treatment?