Based on 15 reviews
Out of 250 shops
Not enough ratings
Terry Tan
Just call in to make inquiries but this woman that speaks mandarin is damn rude. Then while I was talking half way, she just bang the phone down. After that no one answer the phone already. What a lousy service from Amk hub. I will never visit that outlet again.
Tan Jingni
Service given by Stella was amazing. She was patience in answering all our questions making us more comfortable in the purchase.
Zeng Jing Jie
Ms Stella was polite and efficient in handling my enquiry for follow up on faulty remote which was purchased 3 years back. Arrangement was make in 5mins for servicing request.
Gilbertolew Gilby
Patrick Au was very patient and gave us the recommendation we need, appreciate his professionalism!
Daniel Lai
Stella was exceptionally helpful and knowledgeable regarding the digital locks, gates, and doors. Her expertise and good sense were evident as she recommended us several designs for the gates and doors that we loved. Her friendly demeanour and customer centric attitude make this store a sure recommendation to my friends and family. Thank you Stella!
Irene Tan
My rating is for Tracy and not for the product of the company. Bought a moorgen T9 which has unresolved issues until now so I am pending to see if the product works as promised. However, about Tracy, her service is immaculate! Honestly from purchase to installation to after sales service, she just went above and beyond her call of duties.. I went to her even though i stay near wwp as I got unresponsive experience with the branch at wwp.. Before purchase, she answered all my queries ever so patiently, despite it was after her working hours, she still responded. During installation and when we faced issues, she took the initiatives to follow up, arrange for people to come down to have a look, reassured me time and again that she is there to help. She is very prompt, responsible and actively follow up with me on every steps of issues resolution.. thumbs up for Tracy, honestly I would be a repeat customer of her, and would recommend anyone to engage her service! I really hope the company can resolve my issue with the lock. Big and great idea on the functions offered by the lock but it doesn’t deliver what it promises to. Thank you Tracy!
Adrian Tan
Many thanks to Sakthi for resolving my Digital Lock installation. Everything was done in a flash and I'm happy with the cool features of the Lenovo X5. Repeat customer is happy once again
Jayzel Liang
Amanda was very knowledgeable about the products and recommended what would be most useful for me. I really appreciate the time she took to go over everything with me despite after work hours.
Melvin Fung
Stella is a very helpful staff. Purchased the digital lock between 10mins
pris chng
Great service from Stella. Recommended great products especially for the old folks. Great support!
Swooi Kheng Tan
Miss Stella is a very friendly and patient salesperson. She explained everything as I am first time to buy the digital locks. Their after sales service is super bad! Actually Miss Stella never tell me that there is a controller that can open the gate from inside. She answered me with not patiently when I asked her about the controller. I went back to their shop to ask how to connect my wifi bridge again after I change my wifi ID and Password. The sales person anyhow just forward me a video that I already checked and watched on YouTube. As for me, if you are the sales person, you need to know a little of technical of your own products. Luckily there was a technical person that to ask. From that day onwards, I started to tell my friends and relatives NOT to buy digital locks nor gate from them
Anthony Poh C L
Julia, has been a great help for choosing a new door for the house. Offered great suggestions. Very courteous and friendly. Thank you
Sky Seow
Happened to be at the shop, with the intention to browse only. Was approached by Julia and she gave a very detailed explanation of the product even though we were just asking. End up, she helped us to identify the most suitable one that caters to my needs, including my parents that may be using the door! Great service. Kudos to her professionalism and product knowledge! Definitely will recommend her service to others!
Seet Siew Loon
Julia . Services to customers was very perlite n wonderful.
Lawrence Teng
I am a first time buyer for digital lock. When visiting My Digital Lock at AMK Hub br, Kelly is amazing. She is patient, friendly and also very knowledgeable on all her products. she gave me the best option and lock type to suit my digital lock requirement for my new house. Whenever I have issues with the lock, she will always try to reply even when it is not her working day. A very diligent and hardworking sales lady. 👍👍👍
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