lizz
Worst and disappointing experience. I kept my nails to considerable length (not super long, not short) and it should’ve been trimmed.. But instead, it was cut SO SHORT as pictured, looks bald now! Did not intend to put any nail polish so it’s supposed to be a simple nail care session, but felt like EXPRESS session.. the one where you just pay $10-15. She used this electric cuticle tool instead of the usual cuticle cutter. I pointed out parts where my nails still looked unkempt. She said it was dry and tried to work on it further by continuous use of the electric tool on the same last fingernail to a point that that nail felt thin and sensitive to touch; I had to tell her to stop (see deep red on my last nail). I had few other nail therapists there do my nails before and it was a great experience. The electric tool wasn’t used on my fingernails, only toes for obvious reason.. fingernails are more sensitive. I feedback that if I wanted super short nails, I could’ve cut my own nails and didn’t need to spend $ on a manicure! She was apologetic and did extend a voucher for next time.. But still, I wouldn’t recommend her at all! Traumatic! Especially since I was preparing nails for a holiday but it’s so ruined now. Not sure if it’s due to her rushing cos it was close to 8pm then and they closed by 9pm. Please do better!