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Rating Summary

4.7

15 reviews

5
100%
4
87%
3
73%
2
60%
1
47%

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Reviews for My Digital Lock

Tan Jingni

Tan Jingni

5

Service given by Stella was amazing. She was patience in answering all our questions making us more comfortable in the purchase.

Zeng Jing Jie

Zeng Jing Jie

5

Ms Stella was polite and efficient in handling my enquiry for follow up on faulty remote which was purchased 3 years back. Arrangement was make in 5mins for servicing request.

Gilbertolew Gilby

Gilbertolew Gilby

5

Patrick Au was very patient and gave us the recommendation we need, appreciate his professionalism!

Daniel Lai

Daniel Lai

5

Stella was exceptionally helpful and knowledgeable regarding the digital locks, gates, and doors. Her expertise and good sense were evident as she recommended us several designs for the gates and doors that we loved. Her friendly demeanour and customer centric attitude make this store a sure recommendation to my friends and family. Thank you Stella!

Irene Tan

Irene Tan

5

My rating is for Tracy and not for the product of the company. Bought a moorgen T9 which has unresolved issues until now so I am pending to see if the product works as promised. However, about Tracy, her service is immaculate! Honestly from purchase to installation to after sales service, she just went above and beyond her call of duties.. I went to her even though i stay near wwp as I got unresponsive experience with the branch at wwp.. Before purchase, she answered all my queries ever so patiently, despite it was after her working hours, she still responded. During installation and when we faced issues, she took the initiatives to follow up, arrange for people to come down to have a look, reassured me time and again that she is there to help. She is very prompt, responsible and actively follow up with me on every steps of issues resolution.. thumbs up for Tracy, honestly I would be a repeat customer of her, and would recommend anyone to engage her service! I really hope the company can resolve my issue with the lock. Big and great idea on the functions offered by the lock but it doesn’t deliver what it promises to. Thank you Tracy!

Adrian Tan

Adrian Tan

5

Many thanks to Sakthi for resolving my Digital Lock installation. Everything was done in a flash and I'm happy with the cool features of the Lenovo X5. Repeat customer is happy once again

Jayzel Liang

Jayzel Liang

5

Amanda was very knowledgeable about the products and recommended what would be most useful for me. I really appreciate the time she took to go over everything with me despite after work hours.

Melvin Fung

Melvin Fung

5

Stella is a very helpful staff. Purchased the digital lock between 10mins

Terry Tan

Terry Tan

1

Just call in to make inquiries but this woman that speaks mandarin is damn rude. Then while I was talking half way, she just bang the phone down. After that no one answer the phone already. What a lousy service from Amk hub. I will never visit that outlet again.

pris chng

pris chng

5

Great service from Stella. Recommended great products especially for the old folks. Great support!