Miss Stella is a very friendly and patient salesperson.
She explained everything as I am first time to buy the digital locks.
Their after sales service is super bad!
Actually Miss Stella never tell me that there is a controller that can open the gate from inside. She answered me with not patiently when I asked her about the controller.
I went back to their shop to ask how to connect my wifi bridge again after I change my wifi ID and Password.
The sales person anyhow just forward me a video that I already checked and watched on YouTube.
As for me, if you are the sales person, you need to know a little of technical of your own products.
Luckily there was a technical person that to ask.
From that day onwards, I started to tell my friends and relatives NOT to buy digital locks nor gate from them
Anthony Poh C L
5
Julia, has been a great help for choosing a new door for the house. Offered great suggestions. Very courteous and friendly.
Thank you
Sky Seow
5
Happened to be at the shop, with the intention to browse only. Was approached by Julia and she gave a very detailed explanation of the product even though we were just asking. End up, she helped us to identify the most suitable one that caters to my needs, including my parents that may be using the door! Great service. Kudos to her professionalism and product knowledge! Definitely will recommend her service to others!
Seet Siew Loon
5
Julia . Services to customers was very perlite n wonderful.
Lawrence Teng
5
I am a first time buyer for digital lock. When visiting My Digital Lock at AMK Hub br, Kelly is amazing. She is patient, friendly and also very knowledgeable on all her products. she gave me the best option and lock type to suit my digital lock requirement for my new house. Whenever I have issues with the lock, she will always try to reply even when it is not her working day. A very diligent and hardworking sales lady. 👍👍👍