2024.12
Went back for a llao after like 4 years of not having one. The price has gone up by about 50% since the time the opened their first outlet 10 years ago. The taste has sadly fallen 50% In the other direction.
Nicola Kong
This outlet unfortunately seems to always be short of staff. When I was here last month, there was only 1 girl serving, and she was severely sick so she kept placing the “Out for Break” sign every 5 minutes as there was no one else to cover her. Today I’m back, and AGAIN there’s the “Out for Break” sign.
Totally understand the need for service crew to have their meals when required, but management definitely needs to place at least 2 staff at the minimum to cover for each other. Especially when this is prime evening peak hour where foot traffic in the mall is high. I come every month to purchase a large order and this has happened twice now. You’re losing quite a bit of business here, not just from me but others as well.
Sandra Son
Terrible. Look at the comparison between mine (left) and the next customer’s (right). Asked the staff how come there was such a big difference when it’s the same size cup and she said because mine was filled more at the bottom but turns out there’s a huge hole inside as well😩 and both staff did not weigh the yogurt so how could she tell me that I had more at the bottom… Llaollao please regulate your staff’s serving portions.. $8 for this is ridiculous
Julia Hee
Fruit serving was really little. The number of pieces given were 6-7 tiny chopped cubes for that 1 scoop. And the medium serve costs $7 :(
joemie huii
I was so excited when knowing there is a outlet at AMK hub but turn up really big disappointment. The lesser ice cream i have ever had. Almost empty at the bottom. The sauce so little too.
Kelvin Ooi
The employee name “Jason” really no patience for customer.
Thinking for the topping within one minute direct go for his own thing, really 0 patience for service.
The yogurt definitely is good.
Thanks
Melissa Adiva
the llao llao was amazing but current male employee working at llao llao amk outlet right now is extremely rude and inefficient. was told not to stand near llao llao waiting for it to reopen when he was on break just so that management won’t question him. this happened to me twice with the same person. he was also rude when serving us and not allowing us to think before saying what we wanted.
Positive Reviews
fiqa erlyna
now always see this tall malay girl. so friendly and can engage in small talks even though very very busy. but she manage to do so fast 👍🏼 kudos to her but hope someone can help her out so pity see her do so many customer.
Shariq Aqeel
been so long since ive seen sofia and finally shes come back to this outlet to serve me. her service was always top tier and i really appreciated how she could keep up a conversation with my daughter.
Chiou Ling
Note!! It’s at level 1 not level 3 as per the address.
Staff is friendly and yoghurt ice cream still taste as good!
Airah De Los Santos
We absolutely love our all-time favorite combo of pistachio, Biscoff cookies, and dark chocolate — simply the best!
Sutharshan B
The taste is good, but a minimum price of $6 is not worth it. A reasonable price would be $3.50 to $4.
Andrew Phoon
I would like to commend Sofia, the Malay girl, for her outstanding service. She is always polite and very helpful. I hope the management recognizes her dedication and takes good care of such an excellent staff member. I make it a point to visit every week since my child attends ballet school nearby, and her service always makes the experience enjoyable.
Fanny Lim
My girl loves llaollao and the staff today is really helpful. She made our day!
Lim Yin Ru
The staff were friendly and helpful. They were also very patient (: thank you!