Bad experience! Was going to not leave this review but this stylist (drakken yap) left my face full of hair at the end of the haircut session, intermittently while cutting hair he kept checking his phone leaving me sitting there and doing nothing, this is a unprofessional attitude from kcuts that I did not experience with other stylist from the company in the past
SP
I brought my daughter for a haircut with Ivy Yong and specifically requested for a 1.5-inch trim and light thinning, as her hair is naturally very voluminous. Unfortunately, the result was far from what we expected.
More than 50% of her hair volume was removed, and the haircut has made her ponytail look extremely thin, as if she experienced severe hair loss. Before the cut, her hair tie wrapped around her ponytail 3 times. After the cut, it goes around 6 times and is still loose. This is not a simple trim and light thinning. It was an excessive cut that has left her very upset.
We are very disappointed with the haircut service provided.
Hanhwee Ang
Been to kcuts for my regular monthly haircut for many years, simple high slope number 1 cut. No issues. Until Drakken Yap. No idea how anyone can screw up a cut as simple as mine, but he did. Probably rushing to finish his work and go home, because he loudly proclaimed to his coworkers that he no longer takes anymore customers after me. In front of the 2 customers after me. At 8.40pm. Asked me if I'm ok with the cut by showing me the mirror. I said not ok, need to smooth out the slopes and the top, because they looked like a stack of paper chopped with a blunt chopper. He said no. Gave some excuses. Don't want to argue with him. He didn't bother to even brush the hair cleanly off me, had to shake off the hair outside the shop. Went home and had to get my wife to trim the awful job left by him.
Choose other barbers if you have a choice. If not, go to QB cuts.
Camerakarrie
I always have my haircut done here. However, the stylist who usually does my haircut is often not around. After my haircut, I always wipe my face with a tissue and throw it to the side. But this stylist in particular doesn’t let me put the tissue in the dustbin, as she says it’s not a rubbish bin! Come on, I come here every month—why won’t you let me throw the tissue full of hair from my face in your dustbin?
Diego Gonzalez Bonacich
While waiting with my partner for my turn, a lady told her that she cannot be inside if she s not cutting her hair. All the seats were available and she stopped what she was doing just to kick her out. Very disappointed...
Positive Reviews
Yong Sheng Ang
Incredible service! Fanny genuinely care, listen to your needs, With her funny and caring demeanour, she makes customer at ease. Highly recommend!”
CK L
Fanny Khoo was my hairstylist. Her skill is great and more importantly, I only met her twice before, each time separated by 2-3 months, yet she could remember my styling preferences. This shows a lot of dedication to doing her job and attending to customers. I'm very happy and satisfied with her service, and I recommend her, without reservation, as your hairstylist anytime!
Terence Ng
One of the best hair stylist in Ang Mo Kio Hub outlet. She is meticulous and detail in handling your hair cut. She is gentle and always check with you whenever she proceed to next stage of work. Recommended to look for Ms Kim. Your choice for hair cut in this outlet. Cheers .
E.S. James
Thank you Ms Kim for a great haircut! Highly recommended stylist as she is meticulous and patient with customer's requests. First time visiting AMKHub outlet and exceeded expectations. Keep up the great work ✨
Kenric Tan
Kim was my hairstylist and she was incredibly kind and patient, she waited for me to withdraw cash from ATM and did an amazing job with my cut. She checked in with me to see how I like my hair regularly and made small talk
jon
been using this for a few years now, every time was very satisfied with the haircut
Update 8/8/25: 9 months later and i am still satisfied with every visit, especially with my last cut by the male stylist (Mr Low, if i remember correctly) today, excellent and friendly service. Highly recommend to get your haircut here.
Jason Deng
Was served by hair stylist Fanny Khoo today. To my surprise, ever since my 1st visit to the shop, she had been noticing how the other hair stylist had helped me to cut my hair.
She is attentive to details and always friendly. Though i have visited here many times, every time my queue number was called by her, my hair would definitely be in good hands.
If there is an award for best stylist, please award to her. She is the gem.
Wen Han Chia
Kim was my hair stylist. She was meticulous and courteous. Would definitely recommend anyone to come here
Bry S
Fanny Khoo was really nice and warm, and good at her skills. Thank you so much love!!!
Tan Yuan Chuan
if you come to this outlet please request for Fanny to be your stylist! she's very patient, friendly, and cuts according to my requests! Highly recommend