Reviews for UOB Branch - Ang Mo Kio Branch Wealth Banking Centre
Andy Chong
5
Due to my hearing disabilities from both ears today I was really glad and appreciate the patience and kind hearted customer services from Ms Janice Yee. Not only writing the explaination of the usage of the new VISA card application usage due to my failed UOB phone app payments towards Starhub bills. Ms Janice Yee had went the extra mile service for using the AXS payment machine near the bank to clarify how i could alternatively make payment by demonstrated make that payment choice to Starhub that method too. Really was enlightened to learn this choice of payment for myself the 1st time. Thankyou so... much for offering me your professional asistance which I will never forget this memorable experience. Mr Andrew Chong
Willie Yong
5
UOB is a super friendly bank.
AMY 's service is first class ,her smile , she is polite ,and she REMEMBERS names of customers.
I feel that the staff here values the customer.
I nominate Amy for a pay raise..She gets 5 STARS.
Best wishes
Willie Yong Siew Min
Reyansh Rudra
5
Thank you to the UOB staff AMY and Janice for the prompt and proactive support. Your quick response and prioritization really helped us resolve the issue efficiently. Appreciate the collaboration and dedication! Thanks for a nice coffee too!
Steve Sim
5
Visited the branch with my partner to open joint account and was served by Penny. She was very patient in explaining all the benefits of the account to us and she took the time to answer all our questions. Although the waiting time for account opening was a bit longer than expected, it didn’t bother me at all. Her excellent service made up for it. She was patient, friendly and helpful, never rushing us even though it was very busy. Thank you Penny for the excellent service!!
felicia sim
1
Really want to give a 0 star rating if it is possible. I have queued for half an hour to apply for a credit card but instead got a debit card which I only found out afterwards when I was trying to apply for instalment for my purchase. It was a bespectacled petite lady in her early 20s who attended to me, I can still recall her blatant indifference and inattentiveness when I firmly, repeatedly, told her I wanted a credit card that can be used for instalments, not a debit card. She was evidently uninterested and uncommitted for her job.
I thought it was abnormal that she did not ask for my particulars or payslip to assess my financial condition but did not think too much of it at that moment. It is really dreadful and worrying to think about the fact that such an absent-minded person is in charge of a lot of people's monetary matters. I question UOB's recruitment standards...