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Rating Summary

2.2

15 reviews

5
60%
4
73%
3
87%
2
100%
1
87%

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Reviews for Income Insurance Ang Mo Kio Branch

J M

J M

5

Last Saturday my husband and I went down to Income for some investment advice. Mr How Yee approached us and explained to us in detailed. Kudos to How Yee with his professionalism and cheerful disposition !

Astrid 4913

Astrid 4913

1

Bought a policy is June 2023 Has been more than 5 months and as at 25 Nov 2023, I still have not received the road show vouchers First- told me due to overwhelming response Then told me conversion to evouchers - they need time to sign some legal contract and reassured me that I should receive the redemption letter by end November 2023 Although is SGD40 is meagre but 5 months is simply too long a wait Give policyholders the option to redeem other evouchers please! #Sales/Marketing/Distributon Support - Please don't over promise and under deliver Service delivery sucks big time!

Scott B

Scott B

1

Worst customer service experience I've had living on three continents. Don't buy motor insurance unless you want to keep it forever. They make it impossible to cancel.

Cynthia Chan

Cynthia Chan

5

I would like to thank Zoey Yip who was so helpful in submitting my claims. As a senior citizen 70yrs with no computer and wifi at home, she assisted me at the ntuc office at ang mo kio hub. She had patience and willing to help. The service was prompt and updated me right away

Don Lim

Don Lim

1

just bought a dw policy online. Lousy aftersales service. Called the cs less than 5mins after I keyed in the wrong policy commencement date and was told needed to pay $10+gst to make amendment. I know it was my mistake but it was just 5mins ago.. Policies may be cheap but not helpful at all!