Breads were good, but the overall experience could be improved.
We arrived at 9:28 AM and were told the shop was not open yet - it opens at 9.30 AM! While the staff member did their job, he could have been more motivated to serve us - what does a difference of 2 mins make, especially when the items were already on the shelf and ready to be sold? It seemed more like a reflection of low morale.
Management could do more to empower and support their staff—happy employees make for better customer experiences.
jianhao lee
4
First time buying after recommendation from a friend. Bought the signature Hokkaido cream puff. Not cheap. The outer layer is crispy, the inside cream is smooth but very liquid. It will flow out once u bite it. I like it but not my wife. She prefers custard feel. Try it yourself to rate it.
eatwithwelkin
4
Tasted their Kazo Polo and Kazo Cheese Tart and find them pretty good! The cheese tart was filled with flavour, a must-try for all cheese lovers~ the Polo bun was not bad but I would like it more if the croissant-like skin were more crispy and have more flavoring, as it currently taste like a normal cream puff that is bigger in size. Overall, I would patronize again to try out other food options!
I N
5
I had the opportunity to patronise this Taiwanese bakery upon their introduction of their halal signage. I seized the chance to savor their cream puffs. These delectable treats boast a delightful creaminess and feather-light texture, creating a truly satisfying mouthful experience for any sweet enthusiast.
What sets their Cream Puffs apart is the magical aspect of their filling. Each puff is filled only upon your order, ensuring freshness and flavor. I had the pleasure of trying all their flavors - the presumed original Hokkaido, Chocolate, and the pleasantly surprising Matcha. While my expectations were modest for the Matcha, it pleasantly surprised me with a balanced taste that wasn't overpowering. The Chocolate and Hokkaido is as delicious. I will try their other delicacies soon. They have plenty of outlets throughout SG.
A delectable snack or dessert bakery that offers a plethora of flavorful choices, and the fact that it is halal is a definite plus.
Victor HTL
5
So was in the area, and this store attracted me with their picturesque desserts, ended up ordering their yuan yang kazu kazu filled with chocolate and matcha, the crispy durian cream puff, and the limited edition strawberry polo bun, overall I prefer the kazu kazu and the crispy cream puff, durian was great as well as the chocolate, wished I had stomach space to try the donut, will be back to try more, be it here or other outlets, would highly recommend
Jaslyn Tan
1
They should really consider having safety food seal / taping the bag for deliveries. Waited over an hour and half for the food to arrive in this condition is really upsetting. Packaging should also be taped down securely as the cover was loose upon arrival. That aside, the grab driver was obviously angry / had serious issues for him to do this to my food, lol.
Joelle Tan
5
Bought their Hokkaido Polo Bun because the showcase looks too tempting and it really lived up to its hype! Took an almost 40min train ride home and the cream filling was still cold and the bun was still crispy outside and fluffy inside 10/10. Honestly didn't expected it to taste this good bcs most polo/bolo buns in sg is a hit or miss but I can definitely see myself getting this again even in the original creamless version.
Vivian Foo
4
Had the Kazo Polo Hokkaido ($3.50). The ratio of the cream to the crust was just right. Quite tasty. Exterior was crispy, interior was soft and creamy.
SY Tan
1
Reply to owner:
If you had really reviewed the CCTV footage,
1. You would have seen that your staff collected payment from me first. So you are saying it is ok that your staff collect the money first but serve the customer last?
2. You would also have seen that another staff appeared to be sleeping or feeling unwell at one end of the stall.
Really unique way of running a business.
*****
Service staff who identified himself as Teh needs training on food handling and customer service.
1. Puffs look a mess.
2. Staff does not know what is first-come-first-serve. Only two persons in queue - he collected payment from both and prepared the second order first.
3. The instructions the staff gave about keeping the puffs (3 days) are different from what's stated on the box (2 days).
The Eating Shrimp
4
their kazu kazu was okay, not really to my taste. the chocolate egg tart was very nice! I would buy again.