Location:
Quality products and services
Based on 15 reviews
Out of 250 shops
Not enough ratings
Ruth Yoo
Hi, management team. Could you please consider self payment kiosks for amk branch? Thanksss There are 3 cashier counters there but only one counter open… too slow and v long queue for payment
Jing Ru :)
Went to guardian at amk hub this morning. people started queuing at 9.20am and the queue was so long all the way until ntuc entrance. A staff went in at 9.45am and the uncle queuing in front asked her whether got mask? She nodded and smiled. So we waited patiently till 10am for the store to open. At 10am when they pulled up the shutter, the staff says that there is no mask and the stock have yet to come. she say it will come at 11-12. In the first place, when we ask and you went into the store and realised that stock has yet to come, couldnt you come out and inform everyone? It is a waste of more than 40mins of everyone queuing and getting to know there is no stock. There is no responsibility and initiative from your staffs at amk hub outlet.
Mc Junior
Service is so slow. Came twice recently both times served by different cashiers. Time 7pm+ and 1pm+. First was a foreign male staff, the other local senior lady staff. Incidentally both times only one cashier was available, and they were preocuppied with some paper work (1 issuing some free stuff, the other letting customer/ peer, signup somethg) Both staff totally have no awareness that the q was building up. They took their time to help with the paper work. I fault Guardian for poor customer service and training. If there is only one counter, and q build up, they should have some priorities set and not keep everyone else waiting. Both times ot happened on random dates and timing, coincidence or the branch has some underlying problem?? If not bec im at the vicinity, this branch will never be my choice
Weelong Ang
Poor service. Took preorder orders in but unable to fulfil even after a month. Asked when will the stock arrive and was told the staff in charge is on OFF day. Are there really no coverer?
Koh Ray
Frequent long queue but only 1 cashier ...2nd counter always closed..service level is not up to standard...wonder if this shop only got 1 staff trained to be cashier on weekday....should cross train so 2nd counter can open when queue is long....
May Chai
Phamarcist (Middle age man with specs) poor service, bad atitude, like menopause.. if people know what to buy, how to buy & how many pcs of medicine we need, then we don need you to be there to advise.
kimberly
Some promoter kept following me everywhere, even to the cashier when i was paying. Kept asking me why i’m not buying their product. Do they not understand what no means?
KP
Maybe start a self service checkout? Queue so long for a quick buy.
Ku Man Ng
Called the AMK Hub branch many times but nobody answer the phone.
Didi
What’s the point in putting down a phone number when no one is going to pick up?
Sugar Leong
bad staff
Flo Yeow
The Guardian at AMK Hub is located at the basement near where NTUC Fairprice Xtra is at. I must say, I'm impressed by the offerings that is here, given the small entrance it has. The shop opens up to something much wider inside the shop, and there's even a pharmacy located here, dispensing medication if you need anything.
Sad Potato
The second time I visited this shop two counter was operating but they let ppl queue only 1 line. CS could be improved.
Nageswararau Periasamy
Attended by pharmacist Kathleen Loh who was kind and considerate to go the next mile to find if there were electric breast pumps in other mother care outlets as I needed to get one immediately. Truly appreciate her efforts.
Chrissy O
Opens on time. Helpful service from cashier and pharmacist.
29 photos